2047sg Terms & Conditions (Legal)
1. All Sales Final
All sales are final, and we have a strict no return or refund policy. Once a purchase is made, it cannot be refunded or returned under any circumstances. Please ensure that you review product details and specifications before completing your purchase.
2. 1-Year Warranty
We stand by the quality of our products and offer a 1-year warranty for any part malfunctions. In the event of a malfunction, we will send a replacement part to you at no cost. The shipping of replacement parts is also covered by us. Please note that the warranty applies only to malfunctions or defects in manufacturing and does not cover damages due to misuse or improper care.
3. Shipping Information
Each ice bath undergoes a thorough testing process to ensure it meets our quality standards. This process typically takes 15-20 days. After testing, your product will be shipped within 2 weeks. Delivery usually takes an additional 9-13 days, for a total estimated shipping time of around 1 month.
Please note that this is an estimate, and we do not offer returns or refunds for any delays in shipping. We recommend monitoring your tracking information closely once the item has shipped.
Should anything happen to your product during shipping (eg. lost in transit) we will ship you a new piece at no additional cost.
4. Payment and Pricing
All prices listed on the website are in Singapore Dollars (SGD) unless otherwise stated. We reserve the right to adjust pricing at any time without prior notice. Payment must be made in full at the time of purchase, and no partial payments are accepted.β
5. Warranty Exclusions
The 1-year warranty does not cover:
Damage caused by improper use, neglect, or failure to follow care instructions.
Normal wear and tear.β
Any issue beyond 1 year from the date of purchase.
6. Liability
2047sg is not liable for any direct, indirect, or incidental damages that result from the use or inability to use the product. By purchasing, you agree to use the ice bath at your own risk and follow safety guidelines carefully.
7. Contact Information
For any inquiries regarding your order, warranty claims, or shipping details, please email us at 2047sginfo@gmail.com.
8. Use of Customer Feedback and Content
By engaging with Happy Universe(2047sg), you agree that any feedback, messages, or content (including photos) you provide may be used for marketing or promotional purposes. We will anonymize personal information, such as names and identifiable details, unless you give explicit permission for disclosure. By submitting photos, you grant us a non-exclusive, royalty-free license to use them in promotional materials.
9. By making a purchase, you agree to the above terms and conditions. Thank you for choosing 2047sg for your recovery and wellness needs.